New York Sedan and SUV Service

646-397-9097

646-397-9097
NY SUV services
NY Sedan Service

 

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Terms and Conditions

No smoking allowed in vehicle. If any occupants are under 21 years of age consumption of alcohol by ANYONE is strictly prohibited. If alcohol is present it will result in termination of service with NO refund. Waiting time policy:(for all pick-ups that do NOT originate from the airport) we will allot a 15 minute grace period. If grace period is exceeded overtime will be charged in 1 hour increments at the vehicles hourly rate).

Waiting time policy for airport pick-ups are as followed: Domestic flights: 30 minutes waiting time. International flights: 1 hour (60min) waiting time. Once waiting time is exceeded overtime will be charged in increments of 1 half hour at the vehicles prevailing hourly rate. Flat rate policy: In order to arrange a flat rate pick-up/ drop-off with return service the time lapse between original drop-off and return pick-up must be at least five (5) hours. We reserve the rights to substitute any vehicle with like kind in the event that the original vehicle requested becomes unavailable. In order to reserve your limousine service we require a deposit to be placed on the reservation. This deposit is Non Refundable and Non Transferable. For Proms deposits range from $250 to $500 depending on the limousine you reserve. All other services (except airport) we require a 35% deposit. We accept Visa, MasterCard, Discover, American Express, Checks, Money Orders or Cash.

Final payment of your balance must be paid by the service date. The following are the only forms of payment accepted. No exceptions.

Personal checks must be received in our office no later than 21 days before the wedding date. Cash, Money Order or Certified Cashier's check on the day of service payable at the first pick up location.
Personal check 21 days before the day of the prom. Cash, Money Order or Certified Cashiers Check on the day of service. All balance's must be paid at the first pick up location.
Personal check 21 days before the service. Cash, Money Order or Certified Cashiers Check on the day of service. If paying your balance by credit card please let us know before hand.
Credit Cards ARE NOT ACCEPTED AS PAYMENT OF FINAL BALANCE FOR WEDDINGS OR PROMS
All overtime is to be paid directly to the chauffer in CASH on the day of service before the vehicle goes into overtime status. Overtime is charged in 1 hour increments. You can find the overtime rate pertaining to the vehicle you reserved on the front of this contract.

All other services

Cancellations must be received at least 24hours before the car is scheduled to be dispatched in order to avoid any cancellation fees. If you do cancel a reservation, please ask for your cancellation number.

If you are a corporate account holder please refer to "Corporate account terms and conditions". Once your cancellation is received our Agent will contact you to confirm the cancellation. As long as the cancellation occurs within the time frame above there will be no further penalty to you except for the forfeiture of the initial deposit and any additional payments that were made. The balance will be charged to the credit card that was given at the time of placing the reservation. Please note that deposits and payments are non refundable and non transferable.

Client hereby verifies that the pick-up date, times, locations, requested and billing information are correctly stated. You agree that you will not downgrade and/or delete the original vehicles you reserved and/or will not shorten the original length of service you requested at the time of booking. Changes to itinerary can only be done by the individual that made the online reservation. Client modifications are strictly limited to pickup times), locations, destinations), addition and/or upgrade of vehicles) and overtime. All contract changes must be finalized 72 hours prior to your service date. Written additions and/or alterations by the customer, without written agreement of the company, are invalid and unenforceable.

Client understands and accepts that Acts of God, unforeseen traffic, road conditions and/or severe weather conditions delay travel. Every effort will be made to dispatch the contracted limousines) during these conditions and all attempts will be made to arrive at the designated pick up locations on time. In the event that there is a delay caused by an Act of God, unforeseen traffic, road conditions and/or severe weather conditions resulting in any of the contracted limousine (s) arriving late at any of the pick up addresses, we will modify the drop off time to reflect the amount of time caused by the delay. You agree that this action will compensate you for the delay and there will be no further liability to us. Should we deem at any time up until the day of the service that said conditions are too dangerous for our chauffeurs and/or vehicles) than we will inform you of such and terminate the service. You will receive a full refund of any payments made to us by you (i.e. deposits, pre paid overtime, balance) within (2) weeks by company check. If (for whatever reason) the customer cannot locate chauffeur at time of pick-up she or he must contact us prior to leaving the area in order to avoid any and all cancellation fees.
 


Call us now for Quotes and Reservations!

We offer some of the lowest Sedan
and SUV rates in New York.
888-222-5459

 

 
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